Cancellation Policy

Customers can cancel any order made with us at any point before the product is shipped. ( Due to current covid situations we are not taking cancellation at the moment for shipment delays )
No refund will be initiated for custom engraved products.
No returns or exchange for custom engraved products.
No cancellation charge will be taken from the customer.
It is for the convenience of the customer to inform theengravedstore.com before the prior cancellation of any order made to us.
In the case of a prepaid order, customers must make a request for a refund of the amount prior to the cancellation of the order.
For cancellation of the order, the customer must provide correct details of the order with order no., order date, order amount & the customer account associated with the order.
theengravedstore.com will not be liable if the information provided by the customer is not correct for the cancellation of an order.