Cancellation Policy

  • Customers can cancel any order made with us at any point before the product is shipped.
  • No refund will be initiated for custom engraved products.
  • No returns or exchange for custom engraved products.

  • No cancellation charge will be taken from the customer.
  • It is for the convenience of the customer to inform theengravedstore.com before the prior cancellation of any order made to us.
  • In the case of a prepaid order, customers must make a request for a refund of the amount prior to the cancellation of the order.
  • For cancellation of the order, the customer must provide correct details of the order with order no., order date, order amount & the customer account associated with the order.
  • theengravedstore.com will not be liable if the information provided by the customer is not correct for the cancellation of an order.

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